Returns & Exchanges
At USED Creative, we want you to be completely satisfied with your home decor and furniture selections. If a piece doesn't fit your space as intended, you may return it within 30 days of delivery for a refund or exchange.
Initiate Your Request
Visit our online portal with your order number and zip code to select the items you wish to return and choose your preferred resolution.
Prepare the Package
Carefully repackage the items in their original shipping materials to ensure they remain protected during transit back to our warehouse.
Ship It Back
Affix the prepaid shipping label provided by our support team and drop the package off at any authorized carrier location.
Quality Inspection & Refund
Once our team inspects the item for quality assurance, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
